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Nortech Labs
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Help Center

Frequently Asked Questions

Where Can I Buy Nortech Labs Products?

Nortech Labs products are available at a variety of pharmacies and retailers. For online retailers, please see our Locate a Distributor page. You can also buy Nortech Labs products directly from us with free shipping. To buy direct, visit our retail website or call us at 1-888-COLDPAK (265-3725).

How Can I Become a Nortech Distributor?
For more information on becoming a distributor of Nortech Labs products, please visit our Become a Distributor page.

Where Can I Get Material Safety Data Sheets (MSDS)?
Material Safety Data Sheets and other technical data is located at our Forms & Data section.

How Can I Find Out about Nortech Labs Specials and Promotions?
To be notified of any Nortech Labs promotions, specials, new products and announcements, sign up for our E-mail Newsletter.

What Are Your Hours of Operation?
Nortech Labs Hours of Operation are:
Monday through Friday
9:00AM - 5:00PM Eastern Time (EST)
8:00AM - 4:00PM Central Time (CST)
7:00AM - 3:00PM Mountain Standard Time (MST)
6:00AM - 2:00PM Pacific Time (PST)

Where Can I Get High-Res Images of Nortech Labs Products?
For High-Res and Print Ready images, please contact our Marketing Department.

Does Nortech Labs ship outside the United States?
All Nortech Labs products are Haz-Mat free and can be shipped outside of the United States with no shipping restrictions. To place an overseas order, please call us at 1-888-COLDPAK (265-3725).

If you have any other inquiries, please contact us online or call us at 1-888-COLDPAK (265-3725)


Nortech Labs
125 Sherwood Avenue
Farmingdale, NY 11735

COOL Instant Cold Pack
ThermaKool Hot Cold Pack
ComfaGel Pressure Management

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