Help Center

Help Center

Where Can I Buy Nortech Labs Products?
You can also buy Nortech Labs products directly from us with free shipping. To buy direct, visit our E-Commerce website or call us at 1-888-COLDPAK (265-3725). Nortech Labs products are also available at a variety of pharmacies and retailers. For online retailers, please see our Locate a Distributor page.

How Can I Become a Nortech Distributor?
For more information on becoming a distributor of Nortech Labs products, please use our Become a Distributor Contact Form to contact us.

Where Can I Get Safety Data Sheets (SDS)?
Material Safety Data Sheets and other technical data is located at our Forms & Data section.

What Are Your Hours of Operation?
Nortech Labs Hours of Operation are:
Monday through Friday
9:00AM – 5:00PM (4:00PM Friday) Eastern Time (EST)
8:00AM – 4:00PM (3:00 PM Friday) Central Time (CST)
7:00AM – 3:00PM (2:00 PM Friday) Mountain Standard Time (MST)
6:00AM – 2:00PM (1:00 PM Friday) Pacific Time (PST)

Where Can I Get High-Res Images of Nortech Labs Products?
For High-Res and Print Ready images, please contact our Marketing Department.

Does Nortech Labs ship outside the United States?
All Nortech Labs products are Haz-Mat free and can be shipped outside of the United States with no shipping restrictions. To place an overseas order, please call us at 1-888-COLDPAK (265-3725).

If you have any other inquiries, please contact us online or call us at 1-888-COLDPAK (265-3725)

Nortech Labs Inc
125 Sherwood Avenue
Farmingdale, NY 11735
[email protected]
1-888-COLD-PAK (265-3725)

InstaKool Instant Cold Pack
Cool Instant Cold Pack
Cool Blue Foil Insulated Box Liners
ThermaKool Reusable Hot Cold Pack
Gel Blox Cold Shipping Packs
ComfaGel Pressure Reducing Gel

Attention Valued Customers,

We are taking the COVID-19 situation very seriously. As a USA business that is rooted in quality manufacturing, customer service and shipping, we are implementing measures and precautions to create an extra safe environment for all of our product production, customers & employees.

Due to these extra precautions that we are taking, lead times on orders may be increased. We will be evaluating the situation every day and will update everyone as new information becomes available.

Stay safe and know that we are striving to go above and beyond when it comes to safety standards in our facilities during this time.

Nortech Labs Inc